Returns

We want you to feel confident when ordering from us. Please read the information below carefully, as returns for health and diagnostic products are subject to specific conditions. Eligibility for Returns Due to the personal and hygienic nature of at-home test kits, we can only accept returns under the following conditions: -The item is unused -The item is unopened -The original packaging is intact and sealed -The return request is made within 14 days of delivery Opened, used, or partially used test kits cannot be returned or refunded, except where required by applicable consumer law. How to Request a Return Before sending any item back, please contact our support team to request return authorization via the contact form. Returns sent without prior authorization may not be accepted. Returns Address Authorized returns should be sent to the address below: MyTesting 3 Germay Dr, Unit 4 #3107 Wilmington, DE 19804 United States